When an incident occurs, it is imperative that members of your response team have easy access to relevant, up to date and structured actions. Traditionally, these were kept in unwieldy ring-bound folders and neglected or unused in a response.
CIM provides the capability to create, administer and distribute checklists/action cards which are based on, for example, the incident type or severity of the issue at hand. Each team member is presented only with those actions which relate to their role, encouraging a disciplined and focused response effort. Furthermore, CIM can be accessed from mobile phones, tablets and laptops, meaning that people can access vital guidelines from wherever they are.
The Action Card module provides you with the tools to: