CIM’s Duty Roster module is designed to help organisations manage multiple rosters across different parts of the business. Each roster can be configured based on the roles, shifts and patterns associated with it and all can be done by a trained administrator within the business. Individual users are placed into a role they can fulfil, so long as they have been marked as qualified to participate in the ‘Qualifications Module’- in effect, this ensures that only those who have had the correct training can fill the role.
The module also includes the following features:
When an incident is created, automatic notifications can be set up based on the incident type or location. For example, a customer could create an automatic workflow whereby any incident affecting a platform in U.K. territory would send out a mobilisation to those who are on call in the U.K emergency management team. This can be a pre-defined message via email, SMS or voice and recipients will be presented with a variety of response options. For example, they might press 1 if they can be in the crisis management room within an hour, press 2 if within 2 hours, or press 3 if they cannot attend.